The majority of people might never have submitted an insurance claim, despite regularly paying their premiums every month. As these things happen, just when you think you have been paying all this money in vain, something goes wrong and you have to submit a claim. To help you with this process, we briefly outline the right procedure to follow when submitting home insurance claims below.
Your very first step should be to notify your insurance company of the pending claim. Phone, fax or email the agent immediately and inform him about the extent of the claim and give him all other relevant information.
Just a note: it’s always a good idea to make sure you have the contact details of your insurance agent available even if your house should be destroyed by fire. Keep it stored on your cell phone, in your wallet or in your car’s glove compartment, or even on your computer at work.
Your next step should be to assess the extent of your claim accurately. Go from room to room and make notes of everything that has been affected. If you have a camera, or even better a video camera at hand, take pictures or videos of every room and write down every single item you want to submit a claim for, e. G., laptops, clothing et cetera.
Your next step is to effect any emergency repairs which are necessary to prevent further damage. Keep in mind that the insurance company will refuse to pay out for damage that happens after the incident which were preventable by you. If there are broken windows, for example, cover them with tarps to prevent further damage to furniture etc.
Once you have filed the claim and provided all the relevant information to the insurance company, all you can do is wait. Keep in mind that on any particular day numerous home insurance claims are filed. Yours has to go through a process and claims that were submitted first must be dealt with first. If you are very unhappy with the service you receive from the insurance company, you are free to submit your complaint to the insurance commissioner for your state.
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Tags: Insurance